Your privacy on the Internet is extremely important to us. Because you give us personal information, we believe you should fully understand the terms and conditions surrounding what we do with that information. This Online Privacy Statement applies to the University's primary domain name livinguniv.com and all its sub domains. Each of these separate domains is referred to, collectively, as the LU Website. The University strives to protect user's privacy to the fullest extent allowed by law. LU will make efforts to ensure that changes to this Online Privacy Statement are reflected on the LU website, however, the failure of LU to post changes to this Online Privacy Statement shall not prevent any changes to it from becoming effective in any instance, whether retroactively or prospectively. This Online Privacy Statement is in effect as of July 1, 2010.
The University does not gather personal information such as your name, phone number, postal address or e‑mail address unless you supply it voluntarily, usually through contacting us via telephone, e‑mail, fax, regular mail or through the LU Website.
General Internet Information
LU cannot guarantee the privacy of any data while in transit to or from the LU website. Users of wireless Internet access are at greater risk of personal information being revealed, and the use of wireless technologies to access or submit personal information to the LU Website is discouraged.
LU collects data from users to help fulfill the mission of the University. The majority of information collected by LU is voluntarily provided by the user in connection with the completion of online forms or by the user's web browser to facilitate communication with the LU Website. Collected information is not sold, loaned or shared with outside entities except where required by law or to fulfill the mission of the University. Additionally, the University may publish or otherwise release certain personal information as Directory Information as authorized pursuant to the Family Educational Rights & Privacy Act (FERPA) and various university policies, rules, and procedures related thereto.
Like many other organizations' websites, the University's automatically collects certain non‑identifying information regarding website users, such as the Internet Protocol (IP) address of your computer, the IP address of your Internet Service Provider, the date and time you access the LU Website, the Internet address of the website from which you linked directly to the LU Website, the operating system you are using, the sections of the LU Website you visit, the Website pages read and images viewed, and the materials you post to or download from the Website. This non‑identifying information is used for the LU Website and system administration purposes and to improve the Website. Your non‑identifying information may be disclosed to others and permanently archived for future use in order to facilitate your online experience and to gather broad demographic information. The University makes no attempt to link this information with the identity of individuals visiting the LU Website.
What LU Does With Personal Information
When you contact the University or order services or products through the LU Website, LU collects and uses your Personal Information for the following purposes:
To ship the order or provide the services you requested
To contact you with customer service related questions
To provide you with information you requested
To verify and charge your credit card for online payments or donations
To record and process your payments or donations
To provide payment or income tax receipts
To maintain a record of your involvement with the University
Unless you request otherwise, your contact information may also be used to provide to you further information about our products and services and opportunities to support our institution, and otherwise as permitted by law. At any time you may ask us to stop sending you literature and other information by contacting the University Privacy Officer at firstname.lastname@example.org.
The LU Website may contain optional links to partners and third party Internet sites and services that may collect data from you or your computer. Please be aware that if you choose to leave our site via a link, Living University assumes no responsibility for the privacy practices or the content of other websites.
Living University links to outside financial institutions for the processing of donations and other payments by credit card. Living University does not process online credit card transactions on its websites. Please consult the financial institution for further information about the safety of using your credit card on their website(s) and their privacy practices.
LU is not responsible for the privacy of any email messages. Users are advised that most email sent over the Internet is insecure and that, as a result, users should assume that email communications are not private.
Family Educational Rights and Privacy Act (FERPA):
Information about FERPA may be found on the U.S. Department of Education Website at http://www.ed.gov/policy/gen/guid/fpco/ferpa/index.html. LU makes every attempt to fully comply with FERPA and does not release student information without the permission of the student except where allowed by law.
Children's Online Privacy Protection Act (COPPA):
To comply with COPPA, children under the age of 13 should not submit any information to Living University without parental consent.
Handling Inquiries and Complaints